Terms of Sale

• You must be 18 or older to place an order. If you are under 18, a parent or guardian must place it for you.
• You sign in with a one-time code sent to your email. Keep access to that email to yourself; orders placed through your account are treated as yours.
• Give us your correct name, delivery address, email and a working Indian mobile number. The courier relies on them, and a wrong address or unreachable number can make delivery fail.

• Every price on the site is the product's MRP in Indian Rupees, inclusive of all taxes.
• Delivery charges are calculated at checkout, for your address, and shown before you pay or confirm. When we offer free delivery, checkout shows the order value it starts from (counted after discounts); it applies to orders you keep, and if you return a free-delivery order, the waived delivery charge is deducted from the refund.
• Each product page states its country of origin, net quantity, manufacturer details and warranty. Our products are BIS certified.
• We describe and price everything as accurately as we can. If a product was listed at a clearly wrong price or is no longer available, we may cancel the order and refund anything you paid in full.
• Product photos are illustrative. Colours can look slightly different on different screens.

• When you place an order, you make an offer to buy. The order is accepted, and a contract formed, when we confirm it by email or on your order page.
• We may decline or cancel an order before dispatch, for example for stock or pricing errors, an address we can't deliver to, suspected fraud, or misuse of discounts, Cash on Delivery or returns. If we do, we refund anything you paid in full.

• Online payments (UPI, cards, net banking, wallets) are processed by Razorpay. We never see or store your card number, UPI PIN or banking password.
• An online order is placed only once your payment is confirmed. If money leaves your account but the order isn't confirmed, it is reversed to you automatically under the bank's and Razorpay's rules.

• COD is available for orders from ₹150 to ₹1,000 (including delivery), delivered within India, with a valid Indian mobile number. We may limit or withdraw COD for any address, number or order.
• A COD order is a firm commitment to pay. Before it is placed, you see your delivery address and the exact amount, and you press Confirm Order next to a statement that you agree to pay that amount in cash on delivery.
• Changed your mind? Cancel from My Account before it is dispatched. Once it is dispatched, accept the delivery and use our 7-day return instead.
• If a COD parcel is refused or can't be delivered because of a wrong address or unreachable number, it comes back to us and the order is closed. We may then turn off Cash on Delivery for that phone number, email and address.

• We deliver only within India, through Shiprocket and its courier partners. Delivery dates shown by couriers are estimates, not guarantees.
• Your order page shows live tracking once the parcel is with the courier, and we email you the tracking link. The courier may call you on the mobile number you gave.
• If a paid-online parcel comes back to us undelivered, we refund the product amount once it reaches us, as our returns policy describes.
• The product is yours, and its risk passes to you, once it is delivered. Please check the parcel when it arrives.

In short: cancel any time before dispatch; return within 7 days of delivery for a refund of the product amount (delivery charges aren't refunded); and every product carries a 12-month warranty against manufacturing defects. The details are in our Returns, Refunds & Cancellations policy and our Warranty.

Discount codes have their own conditions (minimum spend, expiry, usage limits) shown when you apply them. Unless a code says otherwise, one code applies per order, it has no cash value, and we may withdraw it at any time. Codes obtained or used through misuse are void, and orders using them may be cancelled.

Don't misuse the site: no automated scraping or bulk requests, no attempts to break into accounts or systems, no fake orders, and no abuse of Cash on Delivery, returns or discounts. We monitor and block abusive traffic and may suspend accounts involved.

As far as the law allows, our total responsibility for any order is limited to the amount you paid for it, and we aren't responsible for losses that weren't reasonably foreseeable. This doesn't limit any responsibility that can't legally be limited, including your rights as a consumer.

Signature® is a registered trademark. The Signature name, logo, product photos and website content belong to us. Please don't copy or reuse them without our written permission.

These terms are governed by the laws of India. If you have a problem, please contact us first so we can try to resolve it. Any dispute is subject to the courts of Mumbai, Maharashtra, without affecting your right to approach a consumer commission where you live.

We may update these terms. The version in force when you place an order applies to that order; the date at the top shows when they last changed.